Site Information and Guidelines

Site Information and Guidelines

Our aim is to help all our visitors have an enjoyable holiday so please take the time to read ALL the following information then you can decide if we are the kind of site you are looking for.

There are several sites around Keswick, each being privately owned and having different facilities and rules. Ideally we would love you to choose Castlerigg Farm but we realise we cannot please everyone. We aim to help all visitors find a site they will enjoy then hopefully they will return time after time, if we are not your kind of site you are looking for, please contact us and let us know your requirements and we will try to steer you in the right direction.

We have to have rules, these rules help the smooth running of the site but most importantly they help our visitors to have a happy, safe and secure holiday.

Our main rule is; “Silence between 10.30 pm ad 7.00 am”. Voices don’t have to be loud to be irritating, if voices, music etc. can be heard after 10.30 pm this is classed as noise and is unacceptable.

To help us achieve silence after 10.30 pm we ask all visitors to be aware that if they return to the site after 10.00 pm the main gate will be closed and vehicles cannot gain access to pitches. Vehicles can be parked just outside the main gate, (still on site property) this will allow visitors to walk quietly to their pitches, remembering, as they walk past tents, motorhomes and caravans to have consideration for fellow visitors who may be asleep.

If you need to talk on your mobile phone, remember after 10.30 pm your neighbours don’t want to hear your conversation.

No loud music at any time!

The following statement may sound unnecessary but due to visitor comments we have to point out that some noises are out of our control. We are situated in the countryside and therefore visitors must accept noise from sheep or dogs on the neighbouring farm (approximately 1/2 mile away). We are also not responsible for babies crying or people snoring.

Consideration for site staff and fellow campers is essential. If the Site Warden has to ask visitors to keep their voices down please respect the request.

Castlerigg Farm is run by the Harrison/Skjolde family who live on site. To enter the site everyone has to pass the family living quarters, all visitors are asked to remember this and enter the site quietly after 10.30 pm.

Small Considerations DO make a difference.

Look after children, remember, your children are your responsibility and for their own safety you should know where they are and what they are doing at all times.

We are a family site for couples and families, sorry, no all male or all female groups. We do not encourage couples or families to group together as this has the potential for noise.

Sorry, no reservations are taken for camping, all camping is on a first come, first served basis. We can not reserve pitches or allow visitors to save pitches or put up tents for family and friends arriving later, even if they plan to share your unit.

Camping reservations are taken for school groups doing D of E awards but not on Bank Holiday weekends.

Reservations are taken for caravans, motor homes and tents with electric hook up on a first come first served basis. Sorry we do not take bookings for tents without electric.

We do not provide a 24 hour service. If a guest requires emergency assistance outside shop opening times a contact service is available via intercom located outside Reception door. A pay phone is on site and is located beside the static caravan at the site entrance.

Reception is open from 8.00 am to 9.30 pm and last registration on to site is 9.30 pm.

The site shop adjoins Reception and has its own opening times, when the shop is closed shop items can not be purchased via Reception. Mobile phones on charge, gas exchange, or change for showers can only be obtained during shop opening times.

To keep the site quiet and secure we close the main gates at 10.00 pm. Although the main gate closes and vehicles are discouraged from entering the site after this time we are happy to make arrangements for people with walking difficulties, or other genuine reasons, to bring their vehicles on to site. Please ask at Reception for details of late entry.

The gate opens each morning at 8.00am, an emergency exit for vehicles is available at all times. It is possible to leave the site in your vehicle before 8.00 am, just ask at Reception for more information. Access on foot too and from the site is possible at all times.

A bus service between Keswick and Ambleside passes the lane end every hour and runs between 9.00 am and 7.00 pm. From Keswick you can take a connecting bus to Penrith where you will find the nearest train station. For more information on bus times Tel: 0871 200 22 33. Davies Taxis also run a service too and from Keswick, for more information Tel: 017687 72676.

The site offers campers spectacular panoramic views from the camp field though some caravan pitches are lower down and do not provide the same views of the lake. The camp field is classed as gently sloping and some units may require levelling blocks.

Please help us to look after the grass. All awnings must have fully breathable ground sheets, anything on the grass must be on legs to allow the grass to breath. To protect the ground during rainy weather it may be necessary for visitor to park their vehicles on the hard road inside the camp field and walk to their units. Our ground drains very easily but in wet weather please ask and we will provide assistance to help move your caravan BEFORE damaging the grass.

Please ask for more information regarding generators.

We allow well behaved dogs but they must be on a lead at all times and accompanied by an adult.

Small BBQ’s are allowed but must be clear of the ground to avoid burning the grass and all BBQ’s must be extinguished before 10.30 pm. NO Fires.

The site is situated in the countryside, we are not on mains water and we have to carefully monitor our water supply. To save water we use push top taps and charge 50p for power showers, (there is no charge for any other water). We ask all visitors to make sure taps have stopped running before they leave the buildings and supervise children to avoid water wastage.

During school holidays and Bank Holidays the site can be busy, if everyone decides to shower at the same time there will be queues, at busy times it is advisable to stagger shower times.

Safety and security for our visitors is important to us, we have a 5 mph speed limit throughout the site, parents are advised to supervise children at all times. Anyone entering the site, even day visitors or visitors staying for a few minutes must inform Reception before they enter any part of the site. Anyone entering the site to visit friends must vacate the site no later than 9.30 pm. Some parking is available outside the site gates but this is for site patrons only, not for day visitors.

The front of the toilet block is a pedestrian area. For safety reasons no vehicles, bicycles, skateboards etc are allowed in this area. For safety reasons we do not allow children to ride bikes or play on the road in the area at the front of Reception.

We try to be as helpful as possible, if you require further information please contact us.

If you need any help or assistance during your visit we are only too happy to do what we can to make your stay a pleasant one.

Please click here to read our Access Statement.

Thank you in advance for your co-operation.